All PEIs are required to attach an Advisory Note to their Student Contract. The Advisory Note highlights key information in the Student Contract, such as the PEI’s refund policy. It is also important that they get a commitment from the school as to what they would do if a course is discontinued before the student completes it. Students will need to sign on the Advisory Note to acknowledge that they understand the contents of the contract. If they are below 18 years of age, the Advisory Note must be signed by their parent or guardian.
The student must sign Standard JE College – Student Contract for any course which lasts longer than two months. JE College – Student Contract is an important legal agreement between JE College and Student. It is a critical document that helps to minimize future disputes and hence it has to be completely understood by the student/ the guardian/ parents prior to enrolment. The following are the key information provided in the contract:
Section 1: Course Information and Fees
Section 2: Refund Policy
Section 3: Additional information to guide student on what to do and where to go if he/she has problem with JE College and other relevant matters.
Cooling-off period of 7 working days will be provided for students after signing the JE College – Student Contract. Within these 7 days and regardless whether the Course Commencement Date has passed, the student can submit written notice of withdrawal to JE College and receive the Maximum Refund amount stipulated by JE College under Clause 2.3 of PEI-Student Contract (less any Course Fees consumed by the student if the withdrawal date is later than the Course Commencement Date and the student has started the Course, any applicable bank administrative charges).
For the international students, JE College will send a copy of the Student Contract together with the Letter of Acceptance upon the management approval for registration/ application before the student arrives in Singapore.
• For the local student, upon the management approval, JE College will prepare the Advisory Notes and the JE College -Student Contract for the student to sign prior to the collection of the course fees from the student.
• Before signing the student contract, students are advised to read it carefully to ensure that the following information is included and accurate:
i. The duration of the course, and whether it is offered on a full-time or part-time basis;
ii. The start date and end date of the course;
iii. The scheduled holidays, if any;
iv. The dates of all examinations, and major assessments and assignments;
v. The expected date of the release of the final examination results (i.e. for the internal examination by JE College should not be more than 2 weeks after the completion of the examination but subject to the external exam body if the examination is externally developed and conducted)
vi. The expected date of the conferment of the award;
vii. The full names of the developer of the course, and the person, organisation or institution conferring the award;
viii. All fees payable by the student to JE College and other third parties (if applicable);
ix. The fee collection schedule, including any late fee payment policy; and
x. JECollege’s fee refund policy;
The College and its student recruitment agent engaged have the responsibility to ensure that the student/ guardian/ parent understand all the terms in the contract before signing. Students can clarify with them if they have any doubts. They are advised to keep a copy of the contract and receipt(s) as they can be presented as legal documents in the event of disagreements.
The prospective students can check the sample of the Standard JE College-Student Contract on JECollege’s official website.
In general, one contract per course per student is required, that is, a separate student contract is signed for every course enrolled. Students are required to sign two original sets of student contract and will retain one set for personal reference. If any amendment is made which will change the original intent of the contract, the Student and the College must sign beside the amendment(s) on both sets of the student contracts. The students are advised to ensure that all entries are made in the student contract (DO NOT LEAVE BLANKS). Where it is ‘Not Applicable’, it must be filled with “Not Applicable/NA”
The following link is the Questions & Answers for ‘Common Misconceptions about Private Education in Singapore’in the CPE (Committee for Private Education) website for Local and International Students: